Is the Defense Department poised, at long last, to crack the code on enterprise resource planning (ERP) software?
ERP emerged in the early 1990s as a way to integrate and manage core enterprise business applications, such as finance, human capital and logistics. Unfortunately, the systems typically have required significant customization to meet the needs of a given organization – especially one as complex as a military service or defense agency.
As a result, ERP systems “have missed the mark on what they need to deliver,” said Kevin Sampels, Vice President for Strategic Growth and Client Solutions at Frontier Technology Inc., an IT services company serving defense and civil agencies and other customers.
In particular, the systems “don’t have the ability to plan, design and execute with real-time responsiveness,” Sampels said. “The result has been systems that lack the agility to make changes and adapt to a crisis.”